http://travelhappy.info/travel-tips/hotelreservationscom-review/ Backpacking and Travel in Thailand and South East Asia Thu, 20 Nov 2008 20:57:20 +0000 http://wordpress.org/?v=2.6.3 http://travelhappy.info/travel-tips/hotelreservationscom-review/#comment-75996 TravelHell Fri, 21 Dec 2007 12:15:48 +0000 http://travelhappy.info/travel-tips/hotelreservationscom-review/#comment-75996 TravelNow did a lousy job with my Thanksgiving reservations. When I arrived at the motel there was no reservation in my name. We had asked for a ground floor non-smoking room with a king sized bed with a senior discount. The motel had such rooms but none were reserved for us because TravelNow had not made a proper reservation. I paid more for an upper floor (no elevator) non-smoking room with two queen sized beds. When I contacted TravelNow the only response was "Gee, that's too bad, better luck next time". I would never use this disservice again and I am warning all of my friends,family, and acquaintances about how lousy their service and how poor their attitude is toward its paying customers. Use some other service or simply call the motel or hotel and make the reservation directly. I did not let their disservice ruin my trip but they will not have another chance at it with my money. TravelNow did a lousy job with my Thanksgiving reservations. When I arrived at the motel there was no reservation in my name. We had asked for a ground floor non-smoking room with a king sized bed with a senior discount. The motel had such rooms but none were reserved for us because TravelNow had not made a proper reservation. I paid more for an upper floor (no elevator) non-smoking room with two queen sized beds. When I contacted TravelNow the only response was “Gee, that’s too bad, better luck next time”. I would never use this disservice again and I am warning all of my friends,family, and acquaintances about how lousy their service and how poor their attitude is toward its paying customers. Use some other service or simply call the motel or hotel and make the reservation directly. I did not let their disservice ruin my trip but they will not have another chance at it with my money.

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